Posts Tagged ‘ticket support’

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SkaDate Team Goes on New Year Vacation from Dec. 29 to Jan. 3

Tuesday, December 28th, 2010

Our sincere congratulations on the Christmas Holidays to all of you guys! May the Holiday Season bring you a great lot of precious moments of joy and happiness. And may the new year become a year of great opportunities, successful endeavors, and only positive events!

SkaDate Dating Software team goes on New Year vacation on December 29, 2010 until January 3, 2011. We hope our absence will not cause much inconvenience. Should you get faced with any issues requiring our support team assistance – feel free to submit them via email. As soon as we are back to work on January 3, we will address them all in a timely and thorough manner. Please don’t forget about the Customer Support Forum, which is a 24/7 knowledge base that is always at your disposal.

To compensate for the three business days that we will be off, we are prolonging the active support service for our customers by five days.

May you all have fantastic holidays!

Best regards,
SkaDate Team

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New Ticket Support Schedule

Wednesday, April 7th, 2010

Greetings,

We have come up with another update on SkaDate Dating Software ticket support service.

From now on we will be providing individual ticket support from 9 am to 6 pm (GMT +6, Monday-Friday) instead of  the previous 10 am to 7 pm schedule.

We hope you will find the new timing a little bit more comfortable, and our support service just as good.

Best regards,
SkaDate Team

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Posted in Misc, News, Support | 6 Comments »

Free Ticket Support from SkaDate Dating Software

Friday, April 2nd, 2010

We are glad to announce that from now on all the new SkaDate customers will be getting one month of Individual Ticket Support for free. This move has been long due, and frankly, we find it more than reasonable.

Here is why.

SkaDate is a professional dating software solution. SkaDate dating script configuration tools allow you to tailor the site to your needs, and build a full-fledged social networking or traditional dating site, a niche online community or an adult network. Should I mention that its administration system may fairly seem a bit sophisticated at the start. Especially to those who had never dealt with all-that-web-stuff before.

SkaDate dating software support team will help you master the site management and configuration basics, adjust the settings to meet your needs and site conception, and learn to solve the issues on your own, without involving paid support in future.

However, if you still perfer a competent support operator to handle your site issues after the month of free support expires – we will be more than happy to assist within the monthly ticket support fee.

Check out more support options from SkaDate community and dating script: free customer support forum, manuals and video tutorials.

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Posted in Misc, News, Support | 4 Comments »

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