FAQ

Frequently Asked Questions

WHAT IS REQUIRED TO LAUNCH AN ONLINE DATING SITE BESIDES SKADATE DATING SOFTWARE?

The three main steps required for launching a dating site with SkaDate Dating Software:

1. Choosing and buying a domain name.

The name should be easy to remember for site members, and also reflect the site concept. Having a keyword in the domain name is not a must, but can be an advantage.

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What is included in SkaDate Support Service?

SkaDate is a professional dating software with a base set of essential dating features, as well as a great expansion ability through the installation of third-party plugins. The script itself is very flexible, includes several powerful administration tools, and can be configured in a number of ways. For most webmasters SkaDate should pose no difficulties configuring and managing their sites, while others might prefer employing the services of the dedicated SkaDate support team through ticket support system ($95 per month).

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What programming language is used with SkaDate?

SkaDate dating script is written in PHP 5, which is deservedly the most popular and easy-to-understand programming language for web development.

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Is it possible to run a social network / community site with SkaDate?

In contrast to most dating scripts on the market, SkaDate was created as a streamlined professional dating-oriented solution. This means that out of the box SkaDate comes only with essential dating features. However, SkaDate’s open source platform (Oxwall) gives webmasters great freedom to expand their sites with third-party plugins.

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Does SkaDate team provide any assistance promoting dating sites on the Internet?

SkaDate team provides no direct assistance in website promotion. However, SkaDate script does include a built-in Search Engine Optimization (SEO) support to get the Internet traffic flowing to the site asap. More useful information and tips regarding SEO can be found here:

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Which payment providers can be used to purchase SkaDate?

The process of purchasing SkaDate dating software is fast and simple. There are two options available: PayPal, as one of the most popular and use-proven payment providers that makes payment processing a snap, and secure payment by credit cards (through Stripe system).

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What are the terms of the refund policy?

Skalfa’s policies exclude refunds, because software is an intangible product. A client receives full access to the script’s source code upon the purchase, which makes it impossible to return the software to the vendor.

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What are the design customization options for SkaDate?

SkaDate allows substantial theme customization in the admin area by way of changing background images, colors, and even site logo. More detailed and substantial theme design changes are possible as well through the CSS interface.

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Is there a possibility to integrate third-party software into SkaDate?

Since SkaDate dating script code is unencrypted, it allows for the integration of third-party software and applications. Moreover, SkaDate is based on an open source platform Oxwall, with its infrastructure created specifically for easy integration of third-party features by way of adding new plugins to the base software.

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Is there a free installation/is it possible to host SkaDate on a server of choice?

Skalfa does offer a free installation of SkaDate dating software upon purchase. The request for a free installation and all the necessary details about the hosting account are filled in during the completion of the pre-installation questionnaire. The free installation is optional, and any client can perform an independent installation if so desired.

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Are there any migration tools available to convert member databases to SkaDate?

At present there are no migration tools available for SkaDate dating software. However, since SkaDate is based on open source platform Oxwall, it is possible to request a custom migration script from the vast community of third-party developers.

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How many sites can be used per one SkaDate license?

As per SkaDate end user license agreement, one SkaDate license can be used for one website (member database) only. Running more than one online dating website requires purchasing additional SkaDate licenses. For such cases Skalfa LLC offers a special discount system:

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What to do if there is a bug in the software?

In the unlikely event of a client encountering issues with operation of the base software, SkaDate support team guarantees fixing all found bugs for free, irrespective of the client’s current support service status. All found bugs should be reported to support@skadate.com.

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Are there hard-copies of SkaDate available after the purchase?

No hard-copies of SkaDate dating software are provided to clients. Upon verifying the successful payment after the purchase, all clients are sent a questionnaire with general and pre-installation questions to register the software license.

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What is the update frequency and costs for bringing SkaDate to the latest version?

In general, four major updates of the base software are planned per year, with additional minor releases announced as necessary. Major updates may include improvements to SkaDate base platform, bug fixes, security and performance enhancements, as well as new features and templates.

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Is SkaDate paid support optional?

SkaDate ticket support service is free for the first month after the initial installation of SkaDate dating software. Following the expiration of the first term, the following ticket support service is complete optional at a fee of $95 per month.

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Do clients have access to SkaDate source code?

All clients become full owners of SkaDate dating script upon the purchase, at which point they can download it to their servers and get unrestricted access to the SkaDate dating software source code, which contains no encrypted files.

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Does SkaDate dating software includes a pre-installed member database?

For the time being SkaDate dating software does not contain a pre-integrated member database. In general, it is advisable to populate new sites with real profiles, and build member databases from scratch. Otherwise it will not take long for real and active members to figure out that other profiles on the site are actually ghosts.

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What browsers are supported by SkaDate dating software?

SkaDate dating script is guaranteed to work with the following browsers:

  • IE 10+
  • Google Chrome 7+
  • Mozilla Firefox 3.6+
  • Safari 4+

 

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What languages are supported by SkaDate dating software?

At the moment, the base build of SkaDate dating script supports only English language. However, since SkaDate is based on the open source platform (Oxwall), all webmasters have access to a vast community of third-party developers, who can create additional language plugins for SkaDate’s front and back ends.

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Is there an option to order in-house SkaDate code modifications?

At present SkaDate development team does not accept code modification requests. However, the key difference between SkaDate dating software and other similar solutions on the market is the presence of Oxwall’s open source infrastructure.

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