by Zima. SkaDate Dating Software is packing quite a punch under its hood. As many of our veteran clients can attest, on top of numerous features and free dating templates/themes, SkaDate dating script is highly customizable. In fact, this is one of the major reasons for its popularity. Our team of highly-qualified supporters is always…
So, you’ve bought a copy of SkaDate Dating Software and we’ve helped you installing it on the server, where it sits now, sexily tempting you to dive head-first into exiting world of online dating business, and never look back…
But what should you do first? How should you proceed? What are the first steps?
These are the types of questions customers frequently ask our Support Team right after the installation process is over. With general concept in mind and SkaDate dating script ready to be fired up, many clients are understandably overwhelmed with new options. Well, that’s why I am here; I’ll help you understand what you need to do first.
Trust me, I know everything about the intuitive drive to call the support and ask for instructions, but wait. Here’s a little secret – once you are a part of our exclusive club (of SkaDate 9 owners), everything you need is actually right in front of you. Check this out.
Dear SkaDate Dating Software owners,
We would like to express our sincere gratitude for placing us on the shortlist of nominates for the Best Dating Software Provider in the 2012 iDate Awards.
The voting for the award itself is now open, and if you believe we are worth it, please spend a minute of your time and make your voice heard.
We have great news for all SkaDate Dating Software owners. SOD Technologies, a Certified SkaDate Partner, is launching 24/7 ticket support for SkaDate customers – an alternative to the current support option provided by the SkaDate Team. SOD Technologies is a software company specializing on providing quality Information Technology services at competitive rates.
The present costs for ticket support will remain $95/month for either of the selected options; with SkaDate Team available Monday through Friday, 9AM to 6PM (GMT +6), and SOD Technologies providing support 24 hours a day, 7 days a week (3 hours response time guaranteed). Click here to learn more about SkaDate Support Options, or here for more information about SOD Technologies support plan.
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After witnessing a substantial growth of our client base, we have set ourselves a challenge of further improving customer services, while maintaining current rates for high quality ticket support.
We have always strove to provide the community with the best possible services, which led to a natural decision to extend our current support hours to a 24/7 operation. Handling the increased load, however, would require us to raise the present rates, something we wanted to avoid at all costs.
The solution was found in the strategic alliance with our certified partners SOD Technologies. This company has worked closely with us for more than a year, creating various modifications for SkaDate dating script, while setting up a very reliable and trustworthy connection.
In the last few months we have asked some of our clients to test the new 24/7 support team, and the response we received was very positive. This reinforced our belief that we made the right choice, which will only improve client satisfaction.
by Zima Let me say this outright – we know how frustrating it is when instead of your beautiful dating website all you see on the monitor is a blank page, or when a new feature you longed for does not function for some mysterious reason. We’ve all been there before. In our case we’ve…
Our sincere congratulations on the Christmas Holidays to all of you guys! May the Holiday Season bring you a great lot of precious moments of joy and happiness. And may the new year become a year of great opportunities, successful endeavors, and only positive events!
Greetings, We have come up with another update on SkaDate Dating Software ticket support service. From now on we will be providing individual ticket support from 9 am to 6 pm (GMT +6, Monday-Friday) instead of the previous 10 am to 7 pm schedule. We hope you will find the new timing a little bit…
We are glad to announce that from now on all the new SkaDate customers will be getting one month of Individual Ticket Support for free. This move has been long due, and frankly, we find it more than reasonable. Here is why. SkaDate is a professional dating software solution. SkaDate dating script configuration tools allow…