Support
One of the most important things that you purchase is constant and timely support. This is the key, that we build our business model on.
Proper support (including detailed documention and live communication by phone or live chat) is what brings 100% satisfaction to our customers.
Key Support Points
- 24 hours/7 days a week availability
- Support/ticket system to insure proper attention to every customer.
- Complete documentation (manuals and FAQs) updated along with the product development.
- As practice shows, most customer concerns and inquiries require proper setup, not software modifications. We can help you with that.
- For individual modifications, they can be implemented for a separate, competitive and affordable fee. Learn more
Now 24/7!
We now offer 24/7 customer support to assist you better!
This is the result of our customer service constant improvement.
Options
With managed solution technical support is included in monthly fee.
If you buy software only, 3 months of support are included in the price. After that you can only order it on demand.
