FreeScout Integration

Goal: To eliminate the need for expensive third-party support subscriptions (like Zendesk) by providing a fully managed, professional help desk solution at no extra cost.
The Feature: We host and maintain a dedicated FreeScout server on our own infrastructure. For every client who opts in, we create and configure a private support account. This is a "turnkey" solution—you get the power of a professional ticketing system without the technical overhead or monthly per-agent fees.

How It Works:
When a user submits a question or a report through your dating app’s contact form, our API automatically generates a ticket in your hosted FreeScout mailbox. You and your team can then log in to your dashboard to respond, assign tasks, and manage all user communication in one place.

Why Use This?

• Zero Subscription Fees: Stop paying for Zendesk or Help Scout; this is included in your SkaDate ecosystem.
• Fully Managed: We handle the server, updates, and maintenance. You just focus on supporting your users.
• API-Powered: Seamless, instant ticket creation directly from the app.
• Privacy & Ownership: Your data stays within the SkaDate-managed environment.